The School of New and Continuing Studies (NCS) developed an advising model to better meet the needs of adult learners in hybrid and online programs. In the dual model, students have access to a faculty mentor in their major program and a professional advisor in a centralized advising office. Both faculty mentors and centralized professional advisors advise students concurrently throughout students’ tenure at the school.
Supporting student success and persistence is our highest priority. NCS utilizes Starfish (student retention software) as a communication and retention-tracking tool, but high-touch advising, community-building, and responsiveness to student issues are the most effective methods of supporting student success, retention, and persistence.